FAQs

Frequently Asked Questions

How do I purchase from you?

We supply to account clients and to walk in clients ( Credit card facility available).  Please contact us to discuss opening an account.

Please note that all sales are subject to our Terms and Conditions which can be downloaded here mb-direct-terms-and-conditions-of-sale

Who do I contact for orders?

By email – simply send your purchase details to sales@mbdirect.com.au , speak directly to us via contact numbers or complete the web enquiry form under contact us menu.

Can I buy / order online?

Sorry not at this stage, we are working towards this option, stay tuned!!!

 What are your operating hours?

We are contactable by phone from 7.30am – 4.30pm Monday to Friday, or by email any time.  We realise that flexible hours are required in the construction industry and can discuss out of hours pick-ups by prior arrangement.

Is there always someone at your warehouse during business hours?

Yes! Please phone ahead to coordinate urgent pick-ups.

Can I send a courier now to pick up?

Yes,  you will need to arrange this in advance. If pick up is required we will always provide you with a time when your order will be ready for pick up.

I have an account query how do I resolve this?

Please email accounts@mbdirect.com.au

How many pieces are in a pack, box, bag etc.?

Please select the required product from our product list, full details of packaging is provided under each product description.

Who is the best team in the AFL?

Obviously that has to be Freo.